FAQ

Effective date: September 12, 2026

How long does shipping take?

Processing normally takes 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days. Weekends and U.S. federal holidays are not business days, and carrier transit estimates are not guarantees.

How do I track my order?

Tracking information is sent to the email address used for the order after shipment. Carrier scans may take time to appear.

Can I change or cancel an order?

Contact us as soon as possible before shipment. We will try to help, but changes or cancellations cannot be guaranteed after processing begins, and an address change cannot be guaranteed after shipment.

How do I request a return?

Contact us within 30 days after delivery with the order number or proof of purchase. Eligible items should be unused, in original condition, and in the original packaging. For approved eligible returns, David Protein pays return shipping and provides a prepaid label or another no-cost method.

When will I receive my refund?

After the return is received and approved, we issue the refund to the original payment method within 10 business days. The bank or payment provider may need additional posting time.

What if my order is damaged, incomplete, or incorrect?

Contact us promptly with the order number, a description, and photographs when available. We will review the issue and provide an appropriate resolution.

Which payment methods are accepted?

Orders are processed in USD. The card methods currently enabled by this store are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, and UnionPay. The final checkout page shows the methods available for the order.

How do I contact the store?

Email eqoviguval379@gmail.com, call 702-360-7011, or write to 317 Bonbon Ln, Blythewood, South Carolina, 29016, United States.